BSM Works with Clients in a Variety of Ways

Remote Sessions

Remote sessions are appointments during which I access your computer remotely via the Web-based product GoToMeeting while we talk by phone. Remote access allows all meeting participants to use their own keyboard and mouse, and create or make changes to files.  

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Telephone and E-mail Assistance

Assistance via telephone should be scheduled in advance to ensure a timely response. E-mailed inquiries generally fall into three categories and response times may vary.  

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Site Visits

During a site visit, Melanie Hodgdon will come to your office to accomplish pre-determined objectives. Site visits provide opportunities for an intensive training experience. Clients benefit from site visits in that much can be accomplished in a very short period of time.  

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